Vacancy for Grievance Officer at Hyderabad

Job location: Hyderabad

Employment type: Full time 

Industry : Entertainment – OTT

Job role

Responsible for Content (originals/movies) compliance as per regulations/laws related to Media and Entertainment industry and handling and resolving grievances of  the consumers with respect to the same.

Key responsibilities

1. Regulatory and legal compliance with respect to Content 

2. Handling grievances, leading start to end process of resolving grievances of the consumers relating, to the Content and compliance of regulations/laws.

3. Co-ordinating with internal teams for solution of the grievances and upcoming with efficient solutions 

4. Drafting reply to the grievances, addressing and resolving the same within defined regulatory timelines.

Required experience/skills

1. Preferable experience in Standard and practices of Media Company

2. Legal background shall be an advantage3.Good communication skills and problem solving approach

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